when you add broadband to your power.*
A Broadband Plan for Everyone
We offer a range of broadband plans to suit your usage, plus you’ll receive one bill for your electricity and broadband.
recommended
Everyday Fibre
500Mb
Avg. Download speed2
$95/month
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Unlimited Broadband
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Brand New Modem1
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Average download 500 Mbps and upload 100 Mbps2
Fibre Pro
874Mb
Avg. Download speed2
$111/month
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Unlimited Broadband
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Brand New Modem1
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Average download 874 Mbps and upload 494 Mbps2
Starter
ADSL/VDSL
$85/month
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Unlimited Broadband
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Brand New Modem1
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Average download 9 Mbps and upload 1 Mbps2
Lite Fibre*
100Mb
Avg. Download speed2
$65*/month
-
Unlimited Broadband
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Average download 100 Mbps and upload 20 Mbps2
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BYO Modem
Fair Use Policy applies. Broadband rates include GST.
Broadband is an add on product and only available when you have your electricity with us. If you cancel your power account, your broadband account will be cancelled. Termination fees may apply.
*Lite Fibre - $71 per month includes a $6 per month modem fee and a $65 per month plan fee. If you BYO Modem, you will pay $65 per month for the Lite Fibre plan.
BYO Modem option is available on Fibre plans.
1 If you leave in the first 24 months you will be required to pay a $170 Modem Fee.
2 Speeds shown are based on the local fibre companies headline speeds. You may experience higher or lower speeds than these. Find out more.
Wireless Broadband
Wireless Broadband is a home broadband service that uses the 4G mobile network. It's a great option as an alternative to a DSL/copper connection or if you're in an area where fibre isn't available yet.
4G Wireless Pro
44Mbps
Avg. Download speed2
$65/month
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Unlimited Broadband
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Modem Included3
-
Average download 44 Mbps and upload 20
Mbps
4G Wireless Lite
44Mbps
Avg. Download speed2
$57/month
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300GB Broadband
-
Modem Included3
-
Average download 44 Mbps and upload 20
Mbps
Wireless Broadband plans are only available to residential electricity customers who currently have Fixed Wireless Broadband or an ADSL/VDSL connection at their property.
2Wireless Broadband speeds shown are peak-time average speeds based on the Commerce Commission’s MBNZ Autumn Report. Actual speeds may vary and can be affected by factors such as your location, network congestion, signal strength, and the capabilities of your device.
3If you cancel your Fixed Wireless Broadband within 12 months of signing up, an early termination fee of $150 applies, along with a Fixed Wireless Modem Fee if you do not return your modem within 20 days.
View our Terms and Conditions and applicable Product Schedule.
Can you call 111 during a power outage?
As more people move from using traditional copper network landlines to internet-connected landlines via a modem (which requires power to operate), there's a growing need to ensure they have an alternative way to contact emergency services (111) during a power outage. This is because their landline won't function without power. To address this, the Commerce Commission introduced the 111 Contact Code. Click here to learn more.
Home Phone Plans Available
From $10/month when you have your electricity and broadband with us.
Frequently asked questions
Do I need to be an electricity customer to sign up for broadband?
Yes, you need to have your electricity with us to sign up for broadband. If you cancel your electricity for any reason, then our Standard Broadband rates will apply.
Will my electricity pricing change if I sign up for broadband?
No, your electricity rates will remain the same.
How long will it take for my broadband to be set up?
If you have requested a Grey Power Electricity modem, it can take 10 days for your modem to arrive. If you are using your own modem, you can be connected within 5 days. We will send you a text message once your broadband has been connected.
What is BYO Modem?
You can sign up to one of our broadband plans and bring your own modem. Your modem must be suitable for use on Fibre or VDSL/ADSL and must be compatible on Grey Power Electricity's broadband network. No contract term and technical support is not available. Phone packages are not available.
What does ‘Mbps’ mean?
‘Mbps’ stands for ‘megabits per second’ and it measures the download speed of your broadband connection. It is the maximum speed at which you can download data from the internet.
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