A state of local emergency has been declared for Dunedin due to the severe weather event. Visit Civil Defence for more info. If you’re currently without power, please check if there is an outage with your local lines company. If the outage is not known, please call 0800 785 733 and press 1. In the event of an emergency, call 111.

How to read your Bill

If you are having trouble understanding your Grey Power Electricity bill, our How to Read Your Bill document below provides a more detailed explanation. Our Customer Care Team will be more than happy to help you if you need more information. Call 0800 473 976

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How to Read Your Bill - Download

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