Schedule of Fees
Electricity and Gas
Fees |
Amount (GST exclusive) |
|---|---|
| Failure to provide 30 days’ notice to terminate Agreement – Early Termination Fee. | $150.00+GST |
| Special or Final Read | $30.00 |
| Electricity Reconnection | $75.00 |
| Electricity Disconnection (per visit) | $95.00 |
| Electricity After Hours Reconnection* | $125.00 |
| Gas Disconnection or Reconnection | As quoted |
| Gas After Hours Disconnection or Reconnection* | As quoted |
| Gas Same Day Disconnection or Reconnection | As quoted |
| LPG Urgent Delivery Fee | $80 - $180.00 |
| Debt Administration | $25.00 |
| Customer Site Visit | $60.00 |
| Metering or Inspection Call Out (per visit and includes meter change, relocation, inspection and test) | Up to $140.00 |
| New Connection or Livening | $95.00 |
| Capacity Upgrade or Downgrade | $140.00 |
| Bill Copy | $5.00 |
| Credit Refund (direct credit only. Free on closed Accounts). | $15.00 |
| Pricing Plan Change (one free change per annum). | $15.00 |
| Residential Bond (special circumstances apply) | Up to $150.00 |
| Debt Collection | All Costs |
| No Access Fee | $25.00 |
| Administration of Arrears | Up to $1.15/day |
All Electricity and Gas fees are GST inclusive except for the Early Termination Fee.
The above fees may be adjusted in accordance with your Product Schedule.
*The afterhours fee applies to any reconnection that is requested after 4pm and for completion the same day, or any reconnection where the customer requests that it be done from 4pm onwards. The after hours reconnection fee also applies to Weekends and Public Holidays. Additional charges may apply for public holiday LPG deliveries.
A combination of charges may apply to individual tasks.
Broadband and Phone
Fees |
Amount (GST exclusive) |
|---|---|
| Monthly Unlimited Broadband | Depends on plan type (see schedule below) |
| Modem Delivery / Modem Return Fee | $14.95 |
| Modem Fee | $150.00 |
| Blocking Fee | $10.00 |
| Unlocking Fee | $10.00 |
| Administration of Arrears | $1 per day |
Standard Rates for excessive Broadband usage will be charged at $0.1+GST/GB
Standard and Bundle-Up Rates
|
|
ADSL/VDSL |
UFB 30/10 |
UFB 100/20 |
UFB 200/20 |
UFB Max/500 |
|---|---|---|---|---|---|
| Standard Rates (GST exclusive) | $84/month | $84/month | $90/month | $104/month | $120/month |
| BundleUp Rates (GST exclusive) | $68/month | $68/month | $75/month | $89/month | $105/month |
Phone Service
Our base product for the Phone Services is the National Landline Plan which includes phone rental. The other features can be added.
Fees |
Amount (GST exclusive) |
|---|---|
| Unlimited National Landline Calling and Line Rental (base product) | $10/month |
| Add-ons | |
|
Unlimited NZ Mobile Calling and Unlimited International Landline Calling to 30 Countries |
$20/month |
| Other Phone Charges* | See greypowerelectricity.co.nz/phone |
*Other Charges will apply if you make calls outside of your chosen calling plan. For a list of countries included in the above plan, visit greypowerelectricity.co.nz/phone
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