Low Grey Power Price
The Grey Power Plan has a competitive price, Price Protection and additional discount options. We don’t have a prompt payment discount as we have already built this into our prices. On the Grey Power Plan, we simply offer you a great price upfront. This is an exclusive offer available to Grey Power members.
We provide transparent billing on your electricity bill by itemising the charges so you know what you are charged for. On your electricity bill you will be able to see your charges for Energy (Energy Rate) and Delivery, which includes Network Services, Retailer Services, Metering and the Electricity Authority Levy.
Your Energy Rate can go up or down based on market conditions. We will protect your Energy Rate from increases beyond the Price Protection Rate until 31 March 2020. Price Protection only applies to your Energy Rate and excludes charges for Delivery. 1
No Long Term Contracts
We are making a commitment to protect your Energy Rate until 31 March 2020. You can freely terminate, provided you give us 30 days’ notice.2
Get a discount every month when you receive your bills online. Sign up to My Account where you can keep track of your energy bills and make your payments online.
Natural Gas and LPG Available
If you have Natural Gas or LPG we can offer it to you as part of the Grey Power Plan. By combining your electricity and gas account you will receive our All Energy Discount.
No Mark-Up on Network Services
We will flow through the electricity Network Services charges for the entire time you are a customer with us. Your Network Services charges appear on your bill so you can see exactly what you are charged for.3
Flexible Payment Options
We accept a range of payment options to meet your needs. Direct Debit is the most common one that we would recommend. Other payment options include:
- NZ Post
- Internet/Telephone Banking
- Automatic Payment
- Credit Card (Visa/Mastercard)4
Direct Debit Discount
Direct Debit is the most convenient and secure way to pay your bill. You will also receive a discount every month by choosing this payment option.
Grey Power Support Team
As a Grey Power Electricity customer, you will have access to our NZ based support team. Our team strive to provide excellent service.
We aim to be a leader environmentally, for example all company vehicles are electric and we offer initiatives such as online billing to reduce our environmental impact.
Lines Company Dividend
As a customer of Grey Power Electricity, you will still receive your Lines Company Dividend if you live in an area where it is provided.
SmoothPay spreads your electricity payments more evenly through the year. This payment option makes budgeting easier and can help avoid having to make higher payments during winter.
Easy to Switch
Our friendly team will take care of the switching process making sure it is hassle free for you. There will be no interruption to your electricity or gas supply during the switching process.
1 Delivery charges include, Network Services, Retailer Services, Metering and the Electricity Authority Levy.
2 No Early Termination Fee applies with 30 days’ notice. The normal fee is $150+GST.
3 It is not practical to ﬂow through the per kWh Network charges for all networks. For some networks, Network Services charges will be calculated using published prices and other assumptions that allow us to recover network charges across our customer base on your network.
4 A credit card surcharge fee applies if you pay by credit card.