Terms and Conditions
Standard Residential Terms
Standard Residential Terms - Electricity
This Agreement applies to all Grey Power Electricity customers and is referred to by the Product Schedule.
Standard Residential Terms - Broadband and Phone Services
This Agreement applies to all Grey Power Electricity Broadband customers.
Product Schedule
Product Schedule - Grey Power Electricity Plan
This Product Schedule applies to all Grey Power Electricity customers on our Grey Power Plan who have signed up after 1 January 2020.
Product Schedule - Grey Power Electricity Plan
This Product Schedule applies to all Grey Power Electricity customers on our Grey Power Plan who have signed up before 1 January 2020.
Product Schedule - Grey Power Electricity Broadband
This Product Schedule applies to all Grey Power Electricity customers on our Grey Power Electricity Broadband Plan.
Notice of Exemption
Notice of Exemption
Notice of exemption of the Low Fixed Tariff option for some domestic customers in the Marlborough Lines and Alpine Energy Network area
Fair Use Policy
Fair Use Policy Broadband and Phone
This Fair Use Policy applies to all Grey Power Electricity customers on our Grey Power Broadband and/or Phone Packages.