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Benefits of Joining Grey Power Electricity


Low Grey Power Price

The Grey Power Plan has a competitive price, Price Protection and additional discount options. We don’t have a prompt payment discount as we have already built this into our prices. On the Grey Power Plan, we simply offer you a great price upfront. This is an exclusive offer available to Grey Power members.


Transparent Billing

We provide transparent billing on your electricity bill by itemising the charges so you know what you are charged for. On your electricity bill you will be able to see your charges for Energy (Energy Rate) and Delivery, which includes Metering, Network Services, Discounts, Billing and Administration.


Price Protection

Your Energy Rate can go up or down based on market conditions. We will protect your Energy Rate from increases beyond the Price Protection Rate until 31 March 2020. Price Protection only applies to your Energy Rate and excludes charges for Delivery. Delivery includes Network Services, Billing and Administration, Invoice Delivery and Metering


No Mark-Up on Network Charges

We will flow through the electricity Network Services charges for the entire time you are a customer with us 1. Your Network Services charges appear on your bill so you can see exactly what you are charged for.


Natural Gas and LPG Available

If you have Natural Gas or LPG we can offer it to you as part of the Grey Power Plan. By combining your electricity and gas account you will receive our All Energy Discount.


Freedom to Choose

We are making a commitment to protect your Energy Rate until 31 March 2019. You can freely terminate, provided you give us 30 days’ notice 2. If you do not give us the required notice, an Early Termination Fee will apply. This will appear on your final invoice from Grey Power Electricity.


Flexible Payment Options

We accept a range of payment options to meet your needs. Direct Debit is the most common one that we would recommend. Other payment options include:

  • Internet/Telephone Banking
  • Credit Card (Visa/Mastercard)1
  • NZ Post
  • Automatic Payment

Online Discount

Online Discount My Account allows you to keep track of your energy bills and make payments online. Sign up to My Account and by receiving your bill online, you will receive a discount every month.


Direct Debit Discount

Direct Debit is the most convenient and secure way to pay your bill. You will also receive a discount every month by choosing this payment option.


Grey Power Support Team

As a Grey Power Electricity customer, you will have access to our NZ based support team. Our team strive to provide excellent service.


Environmentally Conscious

We aim to be a leader environmentally, for example all company vehicles are electric and we offer initiatives such as online billing to reduce our environmental impact.


Lines Company Dividend

As a customer of Grey Power Electricity, you will still receive your Lines Company Dividend if you live in an area where it is provided.



SmoothPay spreads your electricity payments more evenly through the year. This payment option makes budgeting easier and can help avoid having to make higher payments during winter.


Easy to Switch

Our friendly team will take care of the switching process making sure it is hassle free for you. There will be no interruption to your electricity or gas supply during the switching process.

1 It is not practical to flow through the per kWh Network charges for all networks. For some networks, Network Services charges will be calculated using published prices and other assumptions that allow us to recover network charges across our customer base on your network.

2 If you do not give us the required notice, an Early Termination Fee of $150 will apply. This will appear on your final invoice.

3 A credit card surcharge fee applies if you pay by credit card.